Refund Policy

Sazion IT Solutions | Last updated: 29 September 2026

Thank you for using Hug Talk and Chat Talk. This Refund Policy outlines the terms regarding refunds for in-app purchases and subscriptions made within our Apps.

1. Purchases Made via App Stores

All in-app purchases and subscriptions are processed and managed by third-party platforms (Apple App Store for iOS devices and Google Play Store for Android devices). Sazion IT Solutions does not process payments directly and therefore cannot issue refunds directly.

2. Requesting a Refund

If you wish to request a refund, you must do so through the respective app store where the purchase was made, subject to their policies:

Apple App Store: Visit reportaproblem.apple.com, sign in with your Apple ID, select "I'd like to Request a refund," and submit your claim.
Google Play Store: Visit your Google Play account via web or app, go to "Payments & subscriptions," select "Budget & history," find the order, and click "Report a problem" to request a refund.

3. Non-Refundable Items

Generally, all purchases are final and non-refundable unless required by applicable consumer laws or granted at the sole discretion of the app store provider.

4. Contact Us

If you have questions about this policy, please contact us at info@chattalk.co.in.